Shipping Information

Delivery update (March 23 2020)


Due to the high volume of orders we have received and for the safety of our staff, we have decided to temporarily suspend orders on our Butler and Hill store. We hope to allow orders again soon, but for now you can still browse our lovely personalized products, and add them to your wish list ready to purchase in the future!

Keep safe and thank you for your patience.

Please see our statement page for more information.

 

We make all of our products in the UK and we ship around the globe from our warehouse in Devon, UK. We've been doing this for decades and have built up relationships with couriers worldwide to ensure that your order gets to you quickly - but as products are made to order and shipped overseas please allow 7-10 working days from shipment for it to reach its destination.

USA

Standard Shipping to the USA costs $7.99
Expedited Shipping costs $14.99

 
Canada
Unfortunately, we do not have any control over what (if any) duties will be charged by Canadian Customs, therefore the customer is responsible for any possible duties at the time of delivery by Canadian Customs. Orders refused by customers can be returned for a refund, minus the cost of shipping, duties and a 20% administration fee.

Standard Shipping to Canada costs US$7.99
Tracked Shipping costs US $14.99

   

Rest of World

Standard Shipping to the UK costs US$3.99
Standard Shipping to the Rest of the World costs US$9.99